Java Solaris Communities About Sun How to Buy My Sun Connection Cart United States Worldwide
SunSolve

SunSolve

Your knowledge destination for troubleshooting advice & best practices

Logon and Contract Suggested

You must logon and have a valid contract to access Sun's Premium content which includes:

  • Sun Alerts
  • Bugs
  • Patches
  • Solutions
  • White Papers
  • Documentation
  • Support Knowledge

Logon and Contract Required

You must logon and have a valid contract to access Sun's Premium content which includes:

  • Sun Alerts
  • Bugs
  • Patches
  • Solutions
  • White Papers
  • Documentation
  • Support Knowledge

Logon Required

You must logon to validate a contract or a serial number

Logon and Contract Required

You must logon and have a valid contract to access SunSolve Community Forums

Logon and Contract Required

You must logon and have a valid contract to access the Product Based Training Videos

Logon and Contract Required

You must logon and have a valid contract to access Automatic Service Request

Logon Required

You must logon to access the Member Suport Center

Logon and Contract Required

You must logon and have a valid contract to Log a Support Issue

Logon and Contract Required

You must logon and have a valid contract to create a Service Request

Logon and Contract Required

You must logon and have a valid contract to update a Service Request

Logon and Contract Required

You must logon and have a valid contract to access a Service Request Summary

Logon and Contract Required

You must logon and have a valid contract to Enable Shared Shell

Support Services

Search the SunSolve Knowledgebase

  (login)
Contracted customers login to search: Sun Alerts, Bugs, Patches, Solutions, White Papers, Documentation and Support Knowledge

 

Patches and Updates   (login)

Patches and Software Update for Sun's Products

Search By:

[ Patch Finder Advanced Search ]

SunSolve Community Forums   (login)

As part of the value of your Sun Contract, you can collaborate with a network of your industry peers, support professionals and Sun experts to exchange information, ask questions and get answers.
[ Learn More ]  [ Access ]

Sun System Handbook

Technical Product Information, Specifications and Parts.

Sun Alerts

A Sun Alert is a notification to customers of known product issues that may negatively impact customers computing environments.
[ Learn More ]  [ View Alerts ]

Product Based Training Videos   (login)

Online videos provide real time training to commonly asked questions.

[ Learn More ] [ Access ]

Enable your Sun System for Support

Get the most out of your Support Plan by downloading and installing the Service Tool Bundle
[ Access Tools ] [ Download Now ]

Validate your entitlement prior to calling Sun   (login)

Validate Entitlement By:
Search Text:

Automatic Service Request   (login)

Activate Automatic Service Request for our system. Let the system log a Service Request for you.
[ Learn More ]

Diagnostic Tools

As a SunSpectrum customer, you have access to a wide variety of Sun's network of and diagnostic tools.
[ Access Tools ]

Access Online Contracted Support

Member Support Center   (login)

  • Create and View Service Requests
  • View Contract Information
  • View Install Products

[ Learn More ] [ Apply For Access ] [ Login ]

Log a Support Issue   (login)

Enable Shared Shell   (login)

Enabling Shared Shell for Sun to view your system environment and remotely resolve your issue.
[ Learn More ] [ Launch ]

 
Login Required

You must login and have a valid contract to access Sun's Premium content which includes:

  • Sun Alerts
  • Bugs
  • Patches
  • Solutions
  • White Papers
  • Documentation
  • Support Knowledge

Login Required

You must login and have a valid contract to access Sun's contracted features

Access Legend:

(Login to access)   Sun Contracted Content
(Login to access)   Sun Contracted Feature

Please make use of SunSolve Feedback application by selecting the floating [+] to provide feedback about this specific document.

 
Contact About Sun News & Events Employment Site Map Privacy Terms of Use Trademarks Copyright Sun Microsystems, Inc. | SunSolve Version 7.4.0 #1